The Insight Group
Surveillance Protocols


TIG: Provides electronic confirmation after receipt of your claim.
TIG: Will break off the surveillance after 4 hours if the claimant cannot be confirmed home, unless otherwise instructed.
TIG: Will maintain surveillance on an active claimant even if the authorized budget has expired, unless otherwise instructed.
TIG: Will tailor any surveillance to meet our clients' needs.
TIG: Client's receive an emailed update the very next business day, this update will be a summary of the events and includes video summary & id photo for identification purposes.
TIG: NEVER allows an investigator to work a file without being directly supervised by a Regional Area Director (RAD).